Terms and Conditions

1. Introduction

By accessing this electronic address and its respective contents (Agricortes online store), hereinafter referred to as “Site”, you agree to the Terms and Conditions described in this document, established by AGRICORTES, SA, with headquarters at Av. dos Lis, Cortes, 2410-501 Leiria, under the legal person identification number nº 500011460, hereinafter referred to as “Agricortes”.

This Site is intended for the use of Agricortes, its resellers, customers and potential customers, with or without a registered login, hereinafter referred to as “Client”. If you do not agree to the terms of this agreement, do not use this Site.

Agricortes may unilaterally review and update the terms and contents of this Site at any time and without prior notice. The continued use of this Site by the Customer represents acceptance of these updated terms and conditions published to date.

2. Contents

2.1 For consultation

The contents of this Website refer to images, descriptions, prices, documents, videos, logos, etc., and this information can be accessed free of charge.

All content is tproperty of Agricortes, under license to use from the respective Suppliers. The Site may also allow access to other pages and content, with which Agricortes has a commercial relationship, being duly contextualized.

Any and all content downloaded, copied or printed from the Site is subject to copyright and cannot be modified.

2.2 For commercialization

All items for sale on this Site relate to agricultural implements or replacement parts/accessories for machines and equipment in the activity sectors in which Agricortes operates. Merchandising items from the represented brands may also be available.

The items sold on this Website are original from the brands represented by Agricortes.

This Site was developed for the benefit of Agricortes Customers, whether they are resellers, end customers or potential customers. Not all items in Agricortes’ stock or services provided by Agricortes may be available on this Site. Agricortes may insert, change or discontinue items or services on this Site at any time.

Consult Agricortes or one of our representatives closest to you if you are suspicious of any information related to a product or service on this Site. To do this, consult our website www.agricortes.com.

3. Customer restrictions and obligations

i) The Customer/user cannot interfere with the proper functioning of the Website, cannot hack it, cannot mirror it or circumvent technical or security measures implemented therein.

ii) The Customer/user is subject to full compliance with current legal provisions, in particular property rights and copyrights.

iii) The Customer/user undertakes to make lawful, honest and reputable use of the Site and all information collected therein.

iv) The Customer/user may not create and activate a link to this Site on another web page or social network without prior authorization from Agricortes.

v) The Customer/user may not use the items for sale on this Website for any purposes other than the correct use, maintenance, repair or promotion of the machines and equipment sold by Agricortes. Any other purpose for which these items are intended is the sole responsibility of the Customer, and the Customer cannot attribute any type of loss to Agricortes.

vi) To the extent permitted by law, the software related to the construction of this Site is provided as is without any type of warranty. Agricortes does not assume any responsibility for errors or omissions on this Site. Agricortes does not guarantee that the functionalities contained in this Site will be uninterrupted or error-free, that defects will be corrected or that this Site or the server are free of viruses or other components harmful to the user. These terms apply exclusively to the construction of the Site, its structure and constructive elements.

vii) The Customer is solely responsible for maintaining the confidentiality of any password they may use to access a private reserved area of ​​this Site and for the use of their password, whether or not authorized by the Customer. The Customer agrees to immediately notify Agricortes of any unauthorized use of its password.

viii) To the fullest extent permitted by applicable law, the Customer agrees to indemnify, defend and hold harmless Agricortes and its employees, against any and all losses, liabilities, expenses, damages and costs, including attorneys’ fees and court costs, arising or resulting the improper and unlawful use of the website or any violation of these Terms.

ix) Ordering products on this Website is exclusively authorized for Customers aged 18 (eighteen) years or over.

x) The elements and information transmitted by the Customer will enjoy full legal effects, with the Customer recognizing the electronic purchases made, and the Customer cannot claim the lack of signature to justify non-compliance with the obligations assumed.

4. Customer rights

4.1 Personal Data

All personal information collected in the processing of the Customer’s order will be treated as established in the Agricortes Privacy Policy, a document available in the footer on this Website.

4.2 Warranty of purchased items

i) Guarantees are not processed on this Site. To claim an item under warranty, contact the channels available on the Agricortes website at www.agricortes.com.

ii) AGRICORTES guarantees the guarantee of failures in the packaging service, shipping service, or product defect, for a period of 15 days from the date of receipt of the item, with the Customer being able to proceed with the exchange or return, subject to approval by part of Agricortes and in accordance with the terms of item §3.3 of this document.

iii) AGRICORTES ensures the manufacturing guarantee of the items for sale on this Website, in accordance with current legislation and from the date of receipt of the item.

iv) The warranty does not cover normal consumption, wear, fatigue and accidents of materials in relation to their time of use, namely: glass, tires, fuses, filters, lamps, belts, brake and clutch lines, wiper blades, rubber parts, etc.

  1. AGRICORTES declines any and all responsibility, voiding the right to warranty, if verified:
  2. improper and/or abusive use, negligent assembly, inappropriate applications, various accidents;
  3. negligence in the use of machines where the articles were applied;
  4. not scrupulously obeying instructions and safety standards;
  5. failure to comply with the periodic maintenance/revision plan provided for the machines in question;
  6. use of inappropriate or adulterated lubricants or fuels;
  7. application/assembly combination with other non-original parts/components of the brand;
  8. deterioration of labels or packaging of items, making them partially or completely illegible;
  9. other acts of negligence;

vi) All cases not covered by these guarantee terms will be studied and submitted for evaluation by Agricortes, which will later decide on the application of the guarantee.

4.3 Returns and Replacements

Once Agricortes has accepted the exchange or return of an item claimed under warranty, it must be sent to the address mentioned in item §1 of this document, in the original packaging and with the product identification labels fully legible.

  1. In the event of a defective item, it will, whenever possible, be replaced with another item of the same reference. If it is not possible to provide another item of the same reference, the Customer will receive a refund.
  2. Refunds will be processed through the same payment method made by the Customer.
  3. The costs related to returns are assumed by the Customer.
  4. Freight costs related to sending the replaced item are the responsibility of Agricortes, only in cases of replacement due to a defect in the original item.
4.4 Ownership

The Customer has the right to ownership of the ordered item, after payment has been made.

Agricortes does not assume any responsibility for any delays in bank transactions or contracted transport services for deliveries.

5. Miscellaneous

The Terms and Conditions expressed in this document are subject to Portuguese legislation, with recourse, in the event of a dispute between the parties, to the Leiria District Court, with express waiver of any other.

For additional information, the customer can use the Consumer Portal at www.consumidor.pt.

The Customer declares to have read, understood and accepted the terms and conditions of this agreement in their entirety.

Leiria, July 29, 2024